We provide this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of the personal information we receive from users of the Site, the Service and the Software. If you have questions or concerns regarding this Privacy Policy, you should first contact ATHABASCA MULTIPLEX via email or at the following address: Privacy Matters c/o ATHABASCA MULTIPLEX 67007 – 5111 Northland Drive NW, Calgary Alberta Canada T2L 2L2.
We may update this Privacy Policy from time to time and will handle your information in accordance with the version that was in place when you submitted it. We will notify you of any changes by posting the new Privacy Policy on the Site. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on the home page of the Site. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our ATHABASCA MULTIPLEX Terms of Service.
As used in this policy, the terms "using" and "processing" information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including without limitation collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within Canada or internationally.
Information Collection and Use
Our primary goals in collecting information are to provide and improve the Service, the Site and the related features and content, to administer your subscription and to enable users to enjoy and easily navigate the Site. Below are the types and categories of information that we collect.
When you register with us through the Site or order certain services from us we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you ("Personal Information"). Personal Information includes, but is not limited to, your name, phone number or other billing information (except credit card information), email address and home and business postal addresses. We use your Personal Information mainly to provide the Service and administer your inquiries.
We also collect certain other information that you provide as part of registration and the administration and personalization of your profile web page (e.g., without limitation, your postal/zip code and the province/state in which you live) ("Non-Identifying Information").
We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide the Service, complete your transactions, and respond to inquiries.
We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other ATHABASCA MULTIPLEX Users (defined below) to attempt to provide you with a better experience, to improve the quality and value of the Service and to analyze and understand how our Site and Service are used. Subject to the section below titled "Information Sharing and Disclosure," we may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.
We also use your Personal Information to contact you with ATHABASCA MULTIPLEX newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or email us at ATHABASCA MULTIPLEX with an explicit request to have your information removed from our mailing list. We will comply with your request as soon as reasonably practicable.
Like many web sites, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your registration ID and login password for future logins to the Site. Second, we utilize session cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by ATHABASCA MULTIPLEX Users and general web traffic on the Site. We link the information we store in cookies to the Personal Information you submit to us while you are on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you close your browser. Third party advertisers on the Site may also place or read cookies on your browser. ATHABASCA MULTIPLEX does not have access to or control of any cookies that its advertisers may store in your browser and this Privacy Policy does not apply to the use of cookies by advertisers. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the web sites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all the functionality of the Service.
Identity theft and the practice currently known as "phishing" are of great concern to ATHABASCA MULTIPLEX. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID, login password, or other identifying information numbers in a non-secure or unsolicited e-mail or telephone communication.
Information Sharing and Disclosure
Other than as described in this section, ATHABASCA MULTIPLEX does not rent nor share information about you with third parties.
Aggregate Information and Non-Identifying Information.
We may share aggregated information that does not include Personal Information and we may otherwise disclose Non- Identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your Personal Information.
Service Providers.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf and to perform Site-related services ("Service Providers"). The types of Service Providers we use include, without limitation, service providers that provide the following types of services: credit card transactions, accounting, customer relationship management, webcasting, web site maintenance, database management, web analytics and web and Internet hosting. Our Service Providers may have access to your Personal Information only as needed to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance with Laws and Law Enforcement.
ATHABASCA MULTIPLEX cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect the property and rights of ATHABASCA MULTIPLEX or a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.
Data Retention Policy
ATHABASCA MULTIPLEX may retain your account information indefinitely, regardless of whether you have disabled your account on the Site. ATHABASCA MULTIPLEX will retain Log Data consistent with applicable legal requirements. Generally, at a minimum, ATHABASCA MULTIPLEX will retain the Log Data collected from you in its active, internal company databases for six months, at which point it will migrate such Log Data to its offline archival systems, where ATHABASCA MULTIPLEX will retain the Log Data for a total period of seven years. After the Retention Period, ATHABASCA MULTIPLEX will purge the Log Data from its systems. In the event of an investigation by law enforcement or a response to claims or legal process, we may retain the Log Data until such investigation or process is completed, which may be longer than the Retention Period.
ATHABASCA MULTIPLEX takes safeguarding your information very seriously. We employ generally- accepted, industry-standard administrative, physical and electronic measures designed to protect the Personal Information submitted to us from unauthorized access, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic data storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable laws related to security breach notification) known to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
International Transfer
Your information may be transferred to "and maintained on" computers located outside of your province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside CANADA and choose to provide information to us, you should be aware that ATHABASCA MULTIPLEX transfers Personal Information to CANADA and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to such transfer.
Links to Other Sites
Our Site contains links to other web sites. If you choose to visit an advertiser by clicking on a banner ad or other type of advertisement, or click on another third party link, you will be directed to that third party's web site. The fact that we link to a web site or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party web sites. These other web sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other web sites you visit.
Our Policy Toward Children
We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us via email. If we become aware that a child under 13 has provided us with personal information via this web site, we will delete such information from our files.
We post ATHABASCA MULTIPLEX subscriber testimonials on our Site which may contain Personal Information such as the ATHABASCA MULTIPLEX subscriber's name. We do obtain the ATHABASCA MULTIPLEX subscriber's consent to the posting of his or her name along with the testimonial prior to posting the testimonial.
Governing Law & Jurisdiction
This Privacy Policy and any issues which arise pursuant it it shall be governed by the laws of the Province of Alberta, Canada. Any legal process or other court action under or relating to this Privacy Policy shall be heard in the courts of Alberta, and the parties hereby irrevocably attorn to (submit to) the jurisdiction of the Alberta courts.
Contacting Us
If you have any questions about this Privacy Policy, please contact us via email or at: Privacy Matters c/o ATHABASCA MULTIPLEX
#2 University Drive
Athabasca, AB T9S 0A3
Phone 780-675-2967
Fax 780-675-2703s


#2 University Drive
Athabasca Alberta T9S 0A3
Ph: (780) 675-2967
Fax: (780) 675-2703

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Monday to Friday

7:00 am to 10:00 pm

Saturday & Sunday

8:00 am to 10:00 pm

Exceptions will be made for Private Rentals.